Terms and Conditions

This English translation is provided for convenience only. Only the German version is legally binding.

Last updated: October 2026

§ 1 Scope, businesses only

1. These terms apply to all contracts for the use of Tischlink between Auto Manage, owner Klim Trinko, Marienstr. 26, 10117 Berlin, Germany (“Tischlink”) and its customers.
2. The offer is aimed exclusively at businesses within the meaning of § 14 BGB (German Civil Code), legal entities under public law and special funds under public law. Consumers cannot conclude a contract. By ordering, the customer confirms that they are acting in the course of their commercial or independent professional activity.
3. Deviating terms of the customer only apply if Tischlink agrees to them in writing.

§ 2 Conclusion of contract

1. The presentation of the packages on tischlink.com is not a binding offer.
2. The contract is concluded when the customer completes the order via Tischlink’s payment link, when Tischlink confirms the customer’s request by email, or when Tischlink activates access to the management portal – whichever happens first.
3. When ordering, the customer chooses a package and the billing (monthly or yearly). Package, billing, price and start date are stated in the order confirmation.

§ 3 Services and packages

1. Tischlink provides the customer with an online guest page that guests open via NFC signs or a link, as well as a management portal and the Tischlink app for iPhone and iPad to maintain the content.
2. The scope depends on the package booked:

3. Tischlink may further develop the software and change features, provided the agreed core features of the package are retained and the change is reasonable for the customer.

§ 4 Setup and NFC signs

1. Setup costs a one-time fee of €99. It includes 5 programmed and tested NFC signs, a design in the customer’s style, transfer of the menu, setup of Wi-Fi and links, and personal onboarding.
2. Each additional sign costs a one-time fee of €9.
3. The signs become the customer’s property upon full payment. Their function as access to the guest page only exists during the term of the contract.
4. Tischlink replaces defective signs free of charge within 12 months of delivery, except in case of damage caused by improper handling. Tischlink replaces lost or damaged signs at the applicable sign price.
5. The setup fee is not refunded upon termination, not even during the free first month.

§ 5 Free first month

1. The first month after activation is free for the subscription. The setup fee under § 4 is still charged.
2. If the customer cancels by the end of the first month, the contract ends without further costs for the subscription.
3. After that, the paid term begins with the chosen billing.

§ 6 Term and termination

1. Cancellation is possible in text form (e.g. email to info@tischlink.com) or via the customer portal.
2. The right to extraordinary termination for good cause remains unaffected. Good cause for Tischlink exists in particular if the customer is in arrears with more than two monthly fees or uses the guest page for unlawful content.
3. If the yearly subscription is cancelled, fees already paid are not refunded pro rata, unless Tischlink is responsible for the termination.
4. After the end of the contract, the guest page is deactivated. The customer can request a copy of their content (menu, texts, images) up to 30 days after the end of the contract. Tischlink then deletes the data, unless statutory retention obligations apply.

§ 7 Changing packages

1. Upgrading to a larger package is possible at any time and takes effect from the first day of the next month. For the yearly subscription, the difference is charged pro rata for the remaining term.
2. Downgrading to a smaller package takes effect from the next month for the monthly subscription and from the start of the next term for the yearly subscription.
3. Switching from the monthly to the yearly subscription is possible at any time as of the first day of the next month. Switching from the yearly to the monthly subscription is possible at the end of the yearly term.

§ 8 Prices and payment

1. The prices in the price list at tischlink.com/preise at the time of ordering apply. All prices are final prices. As a small business under § 19 UStG (German VAT Act), Tischlink does not charge VAT.
2. Payment is made via the payment service provider Stripe by SEPA direct debit or by card or Apple Pay. For direct debit, the customer grants Tischlink a SEPA direct debit mandate when concluding the contract. Tischlink announces each debit with the invoice at least one day in advance. Tischlink issues invoices electronically by email. On request, Tischlink may instead allow payment by bank transfer within 14 days of the invoice date. The customer bears the costs of a chargeback for which they are responsible.
3. In the event of late payment, Tischlink may block the guest page until payment is received after a prior reminder with a 14-day deadline. Statutory default interest and the lump sum under § 288 (5) BGB remain reserved.

§ 9 Price changes

1. Tischlink may change prices with effect for future billing periods. The change will be announced in text form at least 6 weeks in advance.
2. For the yearly subscription, a new price applies at the earliest from the next term.
3. In the event of an increase, the customer may cancel as of the date the change takes effect. Tischlink will point this out in the announcement.

§ 10 Customer obligations and content

1. The customer is responsible for all content of their guest page, in particular for prices, allergen and additive information, mandatory information and image rights.
2. Automatically recognised or translated content (import via photo or PDF, translation, allergen suggestions) is created by an AI. The customer checks it before publication. Tischlink is not liable for its accuracy.
3. The customer keeps their login details secret and informs Tischlink immediately if misuse is suspected. They are responsible for actions taken with their staff accounts.
4. The customer only enters a guest Wi-Fi, never an internal network.
5. The customer indemnifies Tischlink against third-party claims based on unlawful content on their guest page.

§ 11 Rights of use

1. For the term of the contract, the customer receives a simple, non-transferable right to use the portal, app and guest page for their business.
2. The customer grants Tischlink the right to store and translate their content and to display it publicly on the guest page in order to provide the service.

§ 12 Availability

1. Tischlink strives for high availability of the guest page but does not guarantee any specific availability.
2. Maintenance is carried out at times of low usage wherever possible.
3. Tischlink is not responsible for outages caused by third-party disruptions (e.g. hosting provider, internet, mobile network) or force majeure.

§ 13 Liability

1. Tischlink is liable without limitation for intent, gross negligence, injury to life, body or health and under the Product Liability Act.
2. In the case of slight negligence, Tischlink is only liable for the breach of an essential contractual obligation and limited to the typical, foreseeable damage. Essential obligations are those whose fulfilment makes the contract possible in the first place and on which the customer may regularly rely.
3. In the case of paragraph 2, liability per contract year is limited to the total fees paid by the customer in that contract year.
4. Tischlink is not liable for lost profits or loss of revenue in the case of slight negligence, to the extent permitted by law.

§ 14 Data protection

1. Tischlink processes personal data of guests (e.g. stamp cards) on behalf of the customer. The data processing agreement in the annex applies to this. It is part of this contract.
2. Otherwise, the following applies: our privacy policy.

§ 15 Changes to these terms

1. Tischlink may change these terms with effect for the future, provided this is reasonable for the customer. The change will be announced in text form at least 6 weeks in advance.
2. If the customer does not object before the change takes effect, the change is deemed accepted. Tischlink will point out this consequence in the announcement. In the event of an objection, either party may terminate as of the date the change takes effect.

§ 16 Final provisions

1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
2. The place of jurisdiction is Berlin, provided the customer is a merchant, a legal entity under public law or a special fund under public law.
3. Should any provision be invalid, the remainder of the contract remains valid.

Annex: Data processing agreement

pursuant to Art. 28 GDPR, between the customer (controller) and Auto Manage, owner Klim Trinko, Marienstr. 26, 10117 Berlin, Germany (processor, “Tischlink”)

§ 1 Subject matter and duration

1. Tischlink processes personal data of the customer’s guests in order to provide the guest page, the digital stamp card and the staff accounts.
2. The duration corresponds to the term of the main contract.

§ 2 Type of data and data subjects

Page views are only counted as daily totals without personal reference.

§ 3 Instructions

1. Tischlink only processes the data on documented instructions from the customer. Instructions are this contract and the settings the customer makes in the portal or in the app.
2. Tischlink informs the customer immediately if, in its opinion, an instruction violates data protection law.

§ 4 Confidentiality

Tischlink obliges all persons who have access to the data to maintain confidentiality.

§ 5 Technical and organisational measures

• Encrypted transmission (HTTPS) for guest page, portal and app
• Passwords only stored as a hash, never in plain text
• Access to a restaurant’s data only for its owner and invited staff
• Lockout after repeated failed login attempts
• Hosting in Cloudflare data centres with access control and redundancy
• Automatic deletion of expired logins, links and unused files

§ 6 Support for the customer

1. Tischlink supports the customer with requests from guests (access, erasure, rectification) and with their obligations under Art. 32 to 36 GDPR.
2. Tischlink reports data breaches without delay, at the latest within 48 hours of becoming aware of them.

§ 7 Sub-processors

The customer agrees to the use of the following sub-processors:

Tischlink informs the customer in advance in text form about new sub-processors. The customer may object for good cause within 14 days.

§ 8 Deletion and return

1. After the end of the contract, Tischlink deletes the data of guests and staff within 30 days, unless there is a statutory obligation to retain it.
2. On request, Tischlink provides the customer with the stamp card data in a common format beforehand.

§ 9 Evidence and audits

Tischlink provides the customer with the information necessary to demonstrate compliance with these obligations. On-site audits are possible during business hours after announcement with reasonable notice.